Terms and Conditions

Welcome to Snehalayaa Silks!

By continuing to browse and use this website, you agree to comply with the following terms and conditions. The terms "Snehalayaa Silks," "us," or "we" refer to the owner of the website www.snehalayaasilks.com. The term "you" refers to the user or viewer of our website. Your use of this website is subject to the following terms:

General Use: The content of this website is for general information and use only. It is subject to change without notice.

Accuracy of Information: We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website. Your use of any information or materials on this website is entirely at your own risk, and we shall not be liable.

Ownership of Content: This website contains material that is owned by or licensed to us. This includes the design, layout, look, appearance, and graphics. Reproduction is prohibited except in accordance with the copyright notice, which forms part of these terms and conditions.

Links to Other Websites: From time to time, this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Linking to Our Website: You may not create a link to this website from another website or document without Snehalayaa Silks' prior written consent.

Governing Law: Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

Payment Policy:

We offer secure payment methods including Net banking, Razorpay, PayPal, and PhonePe gateways.
Refunds for online payments (Credit/Debit/Net banking) will be processed within 7-10 working days in case of product unavailability.
The prices listed on our website are final, and no discounts are offered.
Snehalayaa Silks is not responsible for any fraud occurring during payment transactions on our payment gateway partners' websites. However, we will assist you in case of payment difficulties.
Cash on delivery option is not available on our website.

Pricing Information:

While Snehalayaa Silks strives for accuracy in product and pricing information, typographical errors may occur.
If a product is listed with an incorrect price or information, Snehalayaa Silks reserves the right to refuse or cancel orders placed for that product.
If your order has been dispatched and the price needs correction, we will contact you for instructions or cancel the order and notify you accordingly.
Prices and availability are subject to change without notice.

Electronic Communications:

By subscribing or registering with us, you consent to receive electronic communications from Snehalayaa Silks. This includes agreements, notices, disclosures, and other communications required by law to be in writing.

We will send you emails about new collections and relevant information for our customers.

Legal Jurisdiction:

This User Agreement is governed by the laws of India. Any disputes arising from transactions on the Snehalayaa Silks website will be settled in the courts of Chennai.

Conditions for Customer Support:

Conversations on the chat window may be recorded and used by Snehalayaa Silks for future reference.
Chat conversations must not include abusive language.
We do not use chat windows for cross-selling products or providing financial advice.
Chat windows are used to resolve basic issues related to purchasing products from Snehalayaa Silks.
Snehalayaa Silks reserves the right to discontinue the chat facility at any time at its discretion.
We do not guarantee immediate resolution to all queries posted via the chat window.
Items purchased on sale can not be returned/exchanged or cancelled.

For all queries or grievances, please email support@snehalayaasilks.com or

call +91 8925932201.